OneCare Media

Testing.com is owned and operated by OneCare Media.

General questions

For answers to common questions about Testing.com, please see our FAQs page.

Please direct general questions to [email protected].

Question about ordering a lab test

If you have a question about a previous order placed through our secure website, or need assistance with your Testing.com account, please email orders@testing.com or call our Support Team at (877) 511-5227.

Question about a lab test

If you have a question about a lab test and want to ask a laboratory professional, our partner offers a free Consumer Information Response Service. Please submit your question via the Ask a Laboratory Scientist form. Please allow 2-3 business days for an email response from one of the volunteer laboratorians.

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