AACC, the producer of Lab Tests Online, has made every effort to provide a web site that observes best practices in developing a health information resource on the Internet, and, in particular, one that respects the privacy of its users, as reflected in the Code of Conduct, Terms of Use, Privacy, Editorial and Advertising policies.

To view AACC's full privacy policy, please click here.  Should you have any questions about these policies or the use of the logo or content, please contact us.

Accordion Title
Policies
  • Code of Conduct

    AACC has designed Lab Tests Online to comply with the eight principles of the Health On the Net (HON) Code of Conduct for medical and health web sites. The HON code logo at the bottom of each page reflects a commitment to providing credible medical information. Click on the HONcode logo to learn more.

    The HON Code of Conduct lists the following principles:

    1. Authority: Any medical or health advice provided and hosted on this site will only be given by medically trained and qualified professionals unless a clear statement is made that a piece of advice offered is from a non-medically qualified individual or organisation.

    Lab Tests Online: All medically-related information on the site has been culled from qualified resources. Sources used are listed at the end of each article. All test, condition, feature, screening, and news articles are reviewed and approved by the Editorial Review Board, which is comprised of highly qualified laboratory and medical professionals.

    2. Complementarity: The information provided on this site is designed to support, not replace, the relationship that exists between a patient/site visitor and his/her existing physician.

    Lab Tests Online: AACC's  primary objective is education of the public about laboratory testing in order to facilitate improved doctor-patient communication. We encourage patients and caregivers to learn as much as they can about their health care so that they can become more active partners with health care providers regarding their or their loved one's medical care. Article content often reminds patients to speak with their doctors about what they have learned here.

    3. Privacy: Confidentiality of data relating to individual patients and visitors to a medical/health Web site, including their identity, is respected by this Web site. The Web site owners undertake to honour or exceed the legal requirements of medical/health information privacy that apply in the country and state where the Web site and mirror sites are located.

    Lab Tests Online: We fully respect the confidentiality of visitors. Please review the Privacy policy for more detail. Currently we are using Google Analytics to analyze the audience of the website and improve our content. No personal information is collected from Google Analytics. For further information on the privacy policy concerning Google Analytics, please go here.

    4. Attribution: Where appropriate, information contained on this site will be supported by clear references to source data and, where possible, have specific HTML links to that data. The date when a clinical page was last modified will be clearly displayed (e.g. at the bottom of the page).

    Lab Tests Online: Because this site is designed for patients and caregivers, we have not included references to source data in the text for the sake of readability. We do list sources used at the end of each article, and we do keep records of specific references off-line. If there is a question regarding a source for a specific piece of information, please contact us.

    At the bottom of every page containing substantive content, we include the date that the page or article was last reviewed and the date it was last modified.

    5. Justifiability: Any claims relating to the benefits/performance of a specific treatment, commercial product or service will be supported by appropriate, balanced evidence in the manner outlined above in Principle 4.

    Lab Tests Online: While we may discuss laboratory tests and treatments in general terms based on currently available scientific literature, we do not advocate or promote specific commercial products or services.

    6. Transparency: The designers of this Web site will seek to provide information in the clearest possible manner and provide contact addresses for visitors that seek further information or support. The Webmaster will display his/her E-mail address clearly throughout the Web site.

    Lab Tests Online: Each page on this web site clearly indicates that the American Association for Clinical Chemistry (AACC) owns the copyright and is the site producer. Sponsors and partners are presented on the home page as well as on the Sponsors and Partners pages, with brief descriptions of each organization and a link to its web site. Other contributors to this web site are listed in the Acknowledgments section, and a list of current and past members of the Editorial Review Board is also provided. We have not provided e-mail addresses for specific individuals on this site out of respect for their privacy; however, questions to the Webmaster can be submitted using the Contact Us page.

    7. Financial disclosure: Support for this Web site will be clearly identified, including the identities of commercial and non-commercial organisations that have contributed funding, services or material for the site.

    Lab Tests Online: The primary source of funding for the site comes from corporate sponsors, who are all clearly identified on the  home page and again on the Sponsors page, which includes brief descriptions of each organization and a link to its web site. Additional funding is derived from licensing revenue, individual donations, and the generous support of AACC.

    8. Advertising policy: If advertising is a source of funding it will be clearly stated. A brief description of the advertising policy adopted by the Web site owners will be displayed on the site. Advertising and other promotional material will be presented to viewers in a manner and context that facilitates differentiation between it and the original material created by the institution operating the site.

    Lab Tests Online: Lab Tests Online uses the proceeds from advertising to help sustain the website. The advertising policy is available below, and all ads are clearly labeled as advertisements. AACC maintains a distinct separation between advertising content and editorial content.

  • Privacy Policy

    Overview

    The American Association for Clinical Chemistry (“AACC”, “we”, “us” or “our”) respects the privacy of the visitors (“you” or “your”) to our Lab Tests Online website, available at https://labtestsonline.org (“Website”). This privacy policy, and as amended from time to time as posted on our website at https://labtestsonline.org/policies (“Privacy Policy”) describes the types of information we may collect from you or that you may provide when you visit or use our Website or the content provided therein, or use our services related to providing information and resources for specific lab tests and testing topics (“Services”), and our practices for collecting, using, maintaining, protecting and disclosing that information. This Privacy Policy applies to the data collected by us from your visiting or use of the Website, or by those working on our behalf, through information you enter or from the data imported from authorized and approved sources. It does not apply to data collected through other websites, or by products or services not approved by us.

    Our Privacy Policy describes:

    • How and why we collect your Personal Information;
    • How your Personal Information is used and protected;
    • When and with whom we share your Personal Information; and
    • What choices you can make about how we collect, use, and share your Personal Information.
    • How we store, use, transfer, and retain your Personal Information.

    If you are a resident of or subject to data privacy laws or regulations of a country outside of the United States, please see the additional provisions at the end of this Privacy Policy.

    Below in this section are some of the highlights of the Privacy Policy. Please read this entire document for a full description of our policies.

    HIGHLIGHTS OF OUR PRIVACY POLICY

    The following presents highlights of our Privacy Policy. The details follow this section.

                Personal Information

    We collect your Personal Information for various purposes, such as, but not limited to, corresponding with you to contact you with a response to your questions or comments, to follow up with questions of our own, and other purposes.

    We may combine the information we collect from you with information obtained from other sources to help us improve its overall accuracy and completeness, and to help us improve our business and better tailor our interactions with you.

    We may also collect information relating to your use of our Website through the use of various technologies, including cookies.

                Your Choices

    You may opt out from receiving emails from us by contacting us at [email protected], Attn: Opt Out/Info Change. You may turn off cookies in your browser. Residents or citizen of a European country have certain rights and choices, as discussed below.

                Contacting Us

    You may contact us using the Contact Information provided at the end of this Privacy Policy.

    Acknowledgement and Consent

    By using or accessing our Website in any manner, you acknowledge that you accept the practices and policies described in this Privacy Policy (and as updated from time to time), and you hereby consent that we may collect, use, and share your information as described herein. If you do not agree with our policies and practices, your choice is not to use our Website. Your use of the Website is at all times subject to our Terms of Use (available at https://labtestsonline.org/terms-of-use (the “Terms”), which incorporates this Privacy Policy. Any capitalized terms we use in this Privacy Policy without defining them have the definitions given to them in the Terms.

    DETAILS OF OUR PRIVACY POLICY

    What Does This Privacy Policy Cover?

    This Privacy Policy covers our treatment of personally identifiable information. This is information which may be connected to you specifically as the individual to whom the information relates. Such information may include name, mailing address, email address, telephone number, or any other information defined as personally identifiable information (or similar term) by applicable law (“Personal Information”). If you are a European citizen or resident, the definition under the GDPR regulation is different, so, please see the section toward the end of this Privacy Policy. Personal Information does not include your personally identifiable information that has been deidentified, pseudonymized, anonymized, aggregated and/or otherwise processed so as to be unidentifiable in such a way that the data can no longer be attributed to a specific individual (by reasonable means) without the use of additional information, and where such additional information is kept separate and under adequate security to prevent unauthorized re-identification of a specific individual such that one could not, using reasonable efforts, link such information back to a specific individual (the foregoing in this sentence being referred to as “De-Identified Personal Information”).

    We may also collect Personal Information from you through means other than our Website. It may also include emails, text messages, or other electronic communications, that you send to us separate from our Website, or by way of our third party service providers. This Privacy Policy does not apply to Personal Information that you provide to us through means other than our Website. However, if we combine the Personal Information we collect from you outside of our Website with Personal Information that is collected through our Website or by another means as described above, the Privacy Policy will apply to the combined information, unless specifically disclosed otherwise.

    Other than as stated herein, this Privacy Policy does not apply to information collected by any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on our Website. We are not responsible for the practices of sites linked to from the Services, and before interacting with any of these sites you are advised to review their rules and policies before providing them with any private information.

    Individuals under the Age of 18

    As noted in the Terms, we do not knowingly collect, solicit or maintain Personal Information from anyone under the age of 18 or knowingly allow such persons to register for our Services. If you are under 18, please do not send any Personal Information about yourself (such as your name, address, telephone number, or email address) to us. No one under age 18 should provide any Personal Information to or on the Services. In the event that we learn that we have collected Personal Information from a child under age 18 without verification of parental consent, we will use commercially reasonable efforts to delete that information from our database. Please contact us if you have any concerns.

    Changes to Our Privacy Policy

    We are constantly working to improve our Website, and we may need to change this Privacy Policy from time to time as well.

    Our current Privacy Policy will always be on our Website at www.labtestsonline.org/policies and any updates will be effective upon posting. You are responsible for periodically checking this site for updates.

    Please note that if you have opted not to receive legal notice emails from us (or you have not provided us with your email address), those legal notices will still govern your use of the Website, and you are still responsible for reading and understanding them. If you use the Website after any changes to the Privacy Policy have been posted, that means you agree to the new Privacy Policy, including all of the changes. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is collected.

    Information We Collect About You and How We Collect It

    We collect several types of information from and about you.

    Information You Provide to Us. The information we collect on or through our Website may include:

    • Directly from you when you provide it to us. When you sign up for our email newsletter, you provide us with information such as your name and email address.
    •  We collect information when you submit a question or comment on our “Ask a Scientist” Website page or on our feedback form on our Website.
    • Your responses to surveys that we might ask you to complete for research purposes.
    • Your search queries on the Website.

    Information We Collect Through Automatic Data Collection Technologies. As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:

    • Details of your visits to our Website, including, but not limited to, traffic data, geolocation data, logs and other communication data and the resources that you access and use on the Website.
    • Information about your computer and internet connection, including your IP address, operating system, browser type, clickstream patters, the URL of the most recent website you visited before coming to our Website, the amount of time you spent on our Website, and the pages you viewed while on our Website.
    • We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). For more information on how to opt-out of third-party advertiser tracking mechanisms, please click here. You can review the current version of the Lab Tests Online advertising policy here (and click on “Advertising”), and this policy (current and as amended from time to time) is incorporated into this Privacy Policy.

    The information we collect automatically is statistical data and may include Personal Information, but we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. It helps us to improve our Website, including, but not limited to, by enabling us to:

    • Estimate our visitor size and usage patterns.
    • Store information about your preferences, allowing us to customize and improve our Website.
    • Speed up your searches.
    • Recognize you when you return to our Website.

    The technologies we use for this automatic data collection may include cookies, flash cookies, web beacons, pixel tracking, GIF and/or IP address. Each of these is discussed below.

    Cookies (or browser cookies)

    A cookie is a small file placed on the hard drive of your computer or mobile device. It may contain certain data, including, but not limited to: the name of the server that has placed it there, an identifier in the form of a unique number, and, an expiration date (some cookies only). Cookies are managed by the web browser on your computer (Internet Explorer, Firefox, Safari or Google Chrome).

    Different types of cookies which have different purposes are used on our Website.

    Essential Cookies

    These cookies are essential to allow you to browse our Website and use its functions. Without them, some of our services would not be able to work.

    Performance Cookies

    These cookies collect information on the use of our Website, such as which pages are consulted most often. This information enables us to optimize our Website and simplify browsing. Performance cookies also enable our affiliates and partners to find out whether you have accessed one of our Websites from their site and whether your visit has led to the use or purchase of a product or Service from our Website, including the references for the product or Service purchased. These cookies do not collect any information which could be used to identify you. All the information collected is aggregated, and therefore anonymous.

    Functionality Cookies

    These cookies enable our Website to remember the choices you have made when browsing. For example, we can store your geographical location in a cookie so that the Website corresponding to your area is shown. We can also remember your preferences, such as the text size, font and other customizable aspects of the Website. Functionality cookies may also be able to keep track of the products or videos consulted to avoid repetition. The information collected by these cookies cannot be used to identify you and cannot monitor your browsing activity on sites which do not belong to us.

    It is possible that you will come across third-party cookies on some pages of sites that are not under our control.

    You may refuse to accept browser cookies by activating the appropriate setting in your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

    We also use cookies to implement tracking technology on our Website. This allows us to display advertising that is tailored to you on our Website which parts of our content interest you the most and which Service categories you request. This tracking uses De-Identified Personal Information data (i.e., data that cannot be identified as being specifically associated with you) and does not use your Personal Information. We will not combine this data with your other Personal Information without your express permission. At any time, you can prevent the use of cookies like this in the future (see below for how to do this). Some of our contracted vendors and affinity partners are allowed to place cookies on our Website. Those companies may also provide you with the option of preventing the use of cookies in the future. For more information, contact the relevant third-party provider.

    Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.

    Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

    Pixel Tracking. In addition to using Cookies, the Website may employ “pixel tracking”, a common process which may be used in connection with advertisements on other sites. Pixel tracking involves the use of pixel tags that are not visible to the user and consist of a few lines of computer code. Pixel tracking measures the effectiveness of advertisements and compiles aggregate and specific usage statistics. A “pixel tag” is an invisible tag placed on certain pages of websites that is used to track an individual user’s activity. We may access these pixel tags to identify activity and interests that may allow us to better match our goods, services, and other offers with your interests and needs. For example, if you visit our Website from an advertisement on another website, the pixel tag will allow the advertiser to track that its advertisement brought you to the Website. If you visit our Website, and we link you to another website, we may also be able to determine that you were sent to and/or transacted with a third-party website. This data is collected for use in our marketing and research.

    GIF. We may use tiny images known as clear GIFs to track behavior of users, including statistics on who opens our emails.

    IP Address. Our servers automatically record certain log file information reported from your browser when you access the Services. These server logs may include information such as which pages of the Service you visited, your internet protocol (“IP”) address, browser type, and other information on how you interact with the Services. These log files are generally deleted periodically.

    Third-Party Use of Cookies and Other Tracking Technologies

    Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers and application providers. First-party or third-party cookies may be used alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. A first-party cookie is a cookie set by the domain name that appears in the browser address bar. A third-party cookie is a cookie set by (and on) a domain name that is not the domain name that appears in the browser address bar. It might be set as part of a side resource load (image, JS, iframe, etc. from a different hostname) or an AJAX HTTP request to a third-party server. The information that first-party and third-party cookies collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services (i.e., tracking such activities). They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

    We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

    We use a third-party advertising company, eHealthcare Solutions (EHS), to serve ads when you visit the Website. EHS uses cookies to serve ads on the Website. The use of cookies enables EHS to serve more relevant ads to our users based on visits to the Website and other sites on the Internet. EHS may use non-identifying information about your visits to the Website and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice or to opt out of having this information used by EHS, see their Preference Manager. You may also review eHealthcare Solutions’ Privacy Policy.

    Google

                Google Analytics. We use, and some of our third-party service providers may use, Google Analytics (click for link to Google’s website) or other analytics service to analyze the Website audience and to improve the content and to help us understand use of our Services. Such service providers may place their own cookies in your browser. No Personal Information is collected from Google Analytics. This Privacy Policy covers use of cookies by us only and not the use of cookies by third parties.

    Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

    How We Use Your Information

    We use information that we collect about you or that you provide to us, including any Personal Information:

    • To present our Website and its contents to you.
    • To send you emails and newsletters with service, company, and other information.
    • To communicate with you regarding information, features or offers that we believe will be of interest to you.
    • To respond to your questions or other requests.
    • To contact you with regard to the Website.
    • To process other information or Personal Information that you submit through this Website.
    • To notify you about changes to our Website, our policies, terms or any products or Services we offer or provide though it.
    • To allow you to participate in interactive features on our Website.
    • To ask for ratings and reviews of our Website, Services, and/or products.
    • To enhance and improve our Website, for example, by performing internal research, analyzing user trends and measuring demographics and interests, as well as Website and system administration or internal audits and reviews.
    • To comply with applicable law(s) (for example, to comply with a search warrant, subpoena or court order) or to carry out professional ethics/conduct investigations.
    • To fulfill any other purpose for which you provide it.
    • In any other way we may describe when you provide the information.

    De-Identified Personal Information or non-Personal Information is aggregated for system administration and to monitor usage of the Website. It is utilized to measure the number of visits to our Website, average time spent, number of pages viewed and to monitor various other Website statistics. This monitoring helps us evaluate how visitors use and navigate our Website so we can improve the content.

    We use cookies, clear gifs, and log file information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the Website; (b) provide custom, personalized content and information; (c) monitor the effectiveness of our Service; (d) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns; (e) diagnose or fix technology problems reported by our users or engineers that are associated with certain IP addresses; and, (f) help you efficiently access your information after you sign in.

    We or our advertising agency or other service provider may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your Personal Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

    How We Share Your Information

    Personal Information: 

    Broadly stated, we may disclose, rent, transfer, or sell your Personal Information, in whole or in part, with third parties for the purpose of providing or improving the Services to you, who perform services on our behalf, or for marketing purposes. We disclose Personal Information to the following types of third parties, and for the following purposes:

    • Hosting providers for the secure storage and transmission of your data
    • Database software providers for the management and tracking of your data
    • Marketing providers who send communications on our behalf regarding our products and Services
    • Technology providers who assist in the development and management of our software or our Website
    • Fulfillment and postal vendors for the fulfillment of our products and Services
    • Survey and research providers who perform studies on our behalf
    • Advertising partners, including social media providers, for the delivery of targeted advertisements
    • American Society for Clinical Laboratory Science (ASCLS), a service provider, as part of its “Ask a Laboratory Scientist” service, in order for ASCLS to provide its services.

    Except as otherwise described in this Privacy Policy, we will not disclose Personal Information to any third party unless required to do so by law, court order, legal process, or subpoena, including to respond to any government or regulatory request, or if we believe that such action is necessary to (a) conform to the law, comply with legal process served on us or our affiliates, subsidiaries, contracted vendors, or affinity partners, or investigate, prevent, or take action regarding suspected or actual illegal activities; (b) to enforce our Terms (including for billing and collection purposes), take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our Website; and (c) to exercise or protect the rights, property, or personal safety of us, our users or others.

    We will attempt to notify you about these requests unless: (i) providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or (ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon us, our users, our Website, or our Services. In instances where we comply with legal requests without notice for these reasons, we will attempt to notify that user about the request after the fact if we determine in good faith that we are no longer legally prohibited from doing so and that no risk scenarios described in this paragraph apply.

    We require that our third-party service providers only use your Personal Information as necessary to provide the requested services to us and each service provider is subject to a set of terms consistent with the applicable portions of this Privacy Policy.

    De-Identified Personal Information: We may share De-Identified Personal Information (such as anonymous usage data, referring/exit pages and URLs, IP address, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for certain Services.

    Your Consent to Disclosure/Transfer of Your Personal Information

    You consent to our disclosure of your Personal Information and other information to a potential buyer or other successor for the purpose of considering a merger, divestiture, restructuring, reorganization, dissolution, or sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal Information held by us is among the assets transferred. You agree to and do hereby consent to (and shall not object to) our assignment, conveyance, transfer, or license (whether by contract, merger or operation of law) of rights to your Personal Information, in whole or in part, and other information, with or without notice to you and without your further consent.

    Security

    We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration and disclosure. Your Personal Information is contained behind secured networks and a firewall and is only accessible by a limited number of persons and service providers who have special access rights to such systems, and are required to keep the information confidential. Our Website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our Website safer. We may store, retrieve, access, and transmit your Personal Information in the US or in other countries.

    Unfortunately, the transmission of information via the internet is not completely secure. Although we do use security measures designed to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to us or which we obtain. Any transmission of Personal Information is at your own risk. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. We are not responsible for circumvention of any privacy settings or security measures contained on the Website or used with our Services.

    Data Retention

    The time periods for which we retain your Personal Information depend on the purposes for which we use it. We will keep your Personal Information for as long as you are a user of our Services or for as long as we have another legitimate business purpose to do so and, thereafter, for no longer than is required or permitted by law, or our records retention policy, reasonably necessary for internal reporting and reconciliation purposes, or to provide you with feedback or information you might request. This period of retention is subject to our review and alteration.

    We have the right to delete all of your Personal Information and other data without notice to you if you have not used our Services for at least six (6) months.

    The information we collect may be stored and processed in servers in or outside of the United States and wherever we and our service providers have facilities around the globe.

    What Information You Can Access, Change, or Delete

    If you have any questions about viewing or updating information we have on file about you, please contact us.

    California Online Privacy Protection Act (CalOPPA”)

    Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us annually for a notice identifying the categories of Personal Information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties with whom the business has shared such information during the immediately preceding calendar year. To obtain information under CalOPPA from us, please contact us. Please note that not all information sharing is covered by CalOPPA, and we will only include in our response information relating to our sharing practices for covered information. See more at the CalOPPA website. As required by CalOPPA, we agree to the following: (a) Users can visit our Website anonymously by adjusting the settings in your browser, and (b) we honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

    Notices; Opting Out

    By providing us with your email address (including by “following,” “liking,” linking your account to our Service or other services, etc., on a third party website or network), you consent to our using the email address to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail. You also agree that we may send you notifications of activity on the Service to the email address you give us, in accordance with any applicable privacy settings. We may use your email address to send you other messages or content, such as, but not limited to, newsletters, additions or changes to features of the Service, or special offers. If you do not want to receive such email messages, you may opt out by emailing us your opt-out request or by clicking “unsubscribe” at the bottom of our e-newsletter. Opting out may prevent you from receiving email messages regarding updates, improvements, special features, announcements, or offers. You may not opt out of Service-related emails.

    You can add, update, or delete information as explained above. When you update information, however, we may maintain a copy of the unrevised information in our records. You may request deletion of your account by emailing us. It is your responsibility to maintain your current email address with us.

    Contact Information

    If you have any questions about this Privacy Policy, our privacy practices, or for any other purposes, please contact us by using the submission form at https://www.aacc.org/privacy-policy/data-and-privacy-form, or, write to us at 900 Seventh Street, NW, Suite 400, Washington, DC 20001 USA.

    Additional Information for Non-US Residents

    This Privacy Policy originates and is hosted on a Website located in the United States, which has different data protection laws from those of other countries, and particularly member of the European Economic Area. Due to differing laws and legal practice, be aware that law enforcement agencies in the United States may have access to your Personal Information.

    The Following Provisions Apply only to Citizens and Residents of the European Economic Area

                GDPR

    All processing of your Personal Information by us or our service providers is performed in accordance with applicable regulations under the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”). For purposes of the GDPR, we will be the “data controller” of Personal Information (referred to in the GDPR as “personal data”, and which is defined differently than in this Privacy Policy) we collect through the Website, unless we collect such information on behalf of a “data controller” in which case we will be a “data processor.” This Privacy Policy does not apply to websites, applications or services that do not display or link to this Privacy Policy or that display or link to a different privacy policy. For EEA residents and citizens, to the extent any definition in this Privacy Policy conflicts with a definition under the GDPR, the GDPR definition shall control.

    If you are a European citizen or resident of the European Economic Area (“EEA”), or other regions with laws governing data collection and use that may differ from the laws in the United States, please note that we may transfer your information to a country or jurisdiction that does not have the same data protection laws as your jurisdiction. We may do so to process your information by staff operating outside the EEA who works for us or for one of our service providers.

                Your Data Rights Under GDPR

    You have the right to gain access to, object to processing of, request data portability of, and have corrected, updated, restricted, deleted, or be forgotten of the Personal Information collected about you, subject to some exceptions and conditions. You have the right to object to certain types of processing of your Personal Information. You can opt-out of certain uses of your Personal Information. For any of these, please contact. You can find more about these rights by reading the General Data Protection Regulation, available here.

                Data Transfers

    We are headquartered in the United States. As such, we and our service providers may transfer your Personal Information to, or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. We will take reasonable steps to ensure that your Personal Information receives an adequate level of protection in the jurisdictions in which we process it. If you are located in the EEA or Switzerland, we provide adequate protection for the transfer of Personal Information to countries outside of the EEA or Switzerland through a series of intercompany agreements based on the Standard Contractual Clauses. We may also need to transfer your information to other group companies or service providers in countries outside the EEA. This may happen if our servers or suppliers and service providers are based outside the EEA, or if you use our services and products while visiting countries outside this area.

    If you are a resident of country other than the United States, you acknowledge and consent to our collecting, transmitting, and storing your Personal Information out of the country in which you reside.

  • Editorial Policy

    AACC's aim, and that of our collaborating partners, is to create a comprehensive, accurate, and up-to-date web site to inform the public about clinical laboratory testing. The content on this site is developed and updated in accordance with established editorial policies.

    1. Science-based Content 
    Content development is based on current scientific literature and the expertise and practical experience of an Editorial Review Board (ERB) comprised of laboratory and medical professionals from the partner societies as well as Lab Tests Online staff and, as needed, experts in specific areas of laboratory medicine.

    2. Patient-Centered
    We aim to provide information that is understandable to the general public. We also strive for a balanced approach; where there are differing views and little or no consensus about testing, we present each side of the discussion so that Lab Tests Online users can be better informed when making decisions about their care.

    3. Outcomes-Driven
    The information provided on Lab Tests Online is aimed at improving patient outcomes. Improving health outcomes through laboratory medicine is achieved with the appropriate use of testing. Our content aims to arm people with the information they need to be active participants in their care and to engage their healthcare providers in informed discussions that will result in positive health outcomes.

    4. Peer-Reviewed
    All new and modified content must be reviewed and approved by members of the ERB. This applies to news items, test and condition articles, feature and screening articles, and Glossary terms. The ERB may refer some content for review by non-ERB laboratorians or medical professionals who have a particular expertise, but the ERB has final approval of the content.

    5. Limited Brand References
    We avoid the use of company or brand names in written content, except in rare instances where reference to a particular kind of test is so closely associated with a brand that use of the brand name is unavoidable. We limit links to commercial web sites. Though brand names are an integral part of sponsor acknowledgements and advertisements placed on the site, they are separated from editorial content and are clearly marked. Editorial decisions are made by the ERB and Lab Tests Online staff and are independent of funding considerations.

    6. Content Review Cycle
    We strive to review all core content on the site (test, condition, and screening articles) at least once every three years to ensure that it is current with the latest research, technology, policies and practice. From time to time, developments in the science or policy and practice related to a specific topic may require the updating of an article in advance of its three-year review date (e.g., changes in screening guidelines). Each article displays a date that the article was last reviewed; a date that the page or article was last modified is also indicated. A modification may be a minor or editorial change that is implemented ad hoc whereas a review means that the complete article was reviewed and updated as needed.

    Because laboratory science continues to evolve, in some cases quite rapidly, we require that the most current sources possible are used when preparing new articles or updating existing articles. Experts on specific topics may be consulted when the current literature is inconclusive. We strive to use peer-reviewed sources and non-commercial resources, including but not limited to journal articles, medical texts, and online health information sites, and these are documented.

    7. New Development
    Once each year, the ERB meets to prioritize the test and condition articles that will be developed and added to the site that year. Topics for feature articles may also be considered at this time, but this is not the focus of the prioritization process. Criteria that are used to help assign priorities to topics include board member recommendations, user and other stakeholder requests, frequency of user searches, and input from editors of the global network of Lab Tests Online web sites. Other considerations include whether the test has widespread acceptance in practice, relation of the test to other test and condition articles on the site, and whether the test is included as a recommended test in the guidelines of established authorities. Condition articles are developed with higher priority assigned for those that have laboratory tests associated with them, such as for screening, diagnosis, and/or management.

    8. News Story Policies
    Topics for news stories are evaluated based on specific criteria that include whether the topic is relevant to laboratory testing and the related subjects covered on the Lab Tests Online site, whether there is a public health aspect to the story, and whether the topic is receiving coverage in the popular media. Other criteria that might be considered, particularly when the story relates to a new test or advance in technology, is how soon the new test or advance will affect – or how far away it is from affecting –patient care. Like other content on Lab Tests Online, news stories strive to be non-commercial and to present a balanced coverage of the issues.

    News items and links to them from pages on the site are available for three years from the posting date. After that time, they are removed.

    9. Links to External Sites
    All links listed in Lab Tests Online articles to sites "Elsewhere on the Web" are included because the pages to which they link are contextually-relevant and considered to be from well-regarded resources. Links are periodically checked to determine if they still function and go to the relevant content.

    Under no circumstances will Lab Tests Online place a link to a web site in exchange for a link from that web site to Lab Tests Online. Anyone may suggest a link to us, but it will only be added to the site if it is determined to be relevant to Lab Tests Online users in the context of a given topic and considered to be a credible source. No links are listed on a Sources page if they were not used as sources in the development or review of a given article.

    10. User Feedback
    We take user feedback seriously. If you tell us that some part of the information on Lab Tests Online is wrong or if something is not sufficiently clear, we will review the section of content in question and take steps to modify it if the ERB agrees that the information was incorrect or unclear. Likewise, if you alert us that a link is not working, we will promptly fix it – and we appreciate you letting us know.

  • Advertising Policy

    AACC, creator and producer of Lab Tests Online, is a not-for-profit organization. Proceeds from website advertising help sustain Lab Tests Online. AACC does not endorse non-AACC products and services.

    To further our mission of making reliable laboratory testing information – reviewed by the professionals who do the testing – available to the public, AACC accepts advertising under strict guidelines. AACC accepts those advertisements we believe are compatible with our mission.

    AACC maintains a distinct separation between advertising content and editorial content. The editorial content on Lab Tests Online is based solely on current scientific literature and the expertise and practical experience of the site's Editorial Review Board and other experts who may be consulted from time to time. Content is developed and reviewed in accordance with our Editorial Policies. All advertising content on the Lab Tests Online website is clearly labeled as an advertisement.

    Examples of advertising that may be allowed on LabTestsOnline.org, provided they are compatible with our mission as stated previously, include:

    • Corporate image advertising or corporate sponsorship
    • Over-the-counter medications approved by the Food and Drug Administration (FDA)
    • Prescription drugs approved by the FDA
    • Consumer products with a health connection
    • Fitness products or services
    • Medical products or devices
    • Pharmacies (retail and online)
    • Health insurance
    • Hospitals and other medical facilities

     

    The following advertisements are prohibited on the LabTestsOnline.org website:

     

    • Alcohol
    • Tobacco
    • Weapons, firearms, ammunition, or fireworks
    • Gambling and lottery
    • Pornography or related themes
    • Political advertisements
    • Religious advertisements
    • Advertisements that claim to have a "miracle" cure or method
    • Advertisements directed at children
    • Unsubstantiated health claims or product promotions without independently confirmed health benefits
    • Implications that AACC has endorsed a product
    • Ads that attempt to collect any personally identifiable information from users, including their email address, without expressed permission or opt-in. This includes placing any cookies, applets or other such files that transmit personally identifiable information. 
    • Ads that do not link to the full rules for any market research or promotion

     

    These guidelines are intended to provide general guidance. They are not all-inclusive or exhaustive and are subject to change at the discretion of AACC at any time.

     

    AACC uses a third-party advertising company, eHealthcare Solutions, to serve ads when you visit our site. eHealthcare Solutions, as a third-party vendor, uses cookies to serve ads on our site. Its use of cookies enables eHealthcare Solutions to serve more relevant ads to our users based on visits to our site and other sites on the Internet. Users can learn more about or may opt out of the use of cookies by reviewing the following Privacy Policy or the eHealthcare Solutions TRUSTe page. You may also review Lab Tests Online's Privacy Policy.

    For questions about advertising, contact:


 
    R.J. Lewis
    CEO
    [email protected]

    e-Healthcare Solutions, LLC
    www.ehealthcaresolutions.com 
    810 Bear Tavern Road, Suite 102
    Ewing, NJ 08628

    Ph: (609) 882-8887 * Fx: (425) 671-7796

  • Logo Usage, Linking and Licensing Guidelines

    The Lab Tests Online logo may be used in a referential manner for informational, educational and historical purposes in connection with programs that promote information found on the Lab Tests Online web site. Any other uses are unauthorized, without the prior express written consent of AACC. Without limiting the above:

    1. The Lab Tests Online logo may not be used to endorse any commercial product or service.

    2. The Lab Tests Online logo may not be used to solicit funds or other contributions of monetary value.

    3. The Lab Tests Online logo may not be used in any manner that could give rise to the appearance of such endorsement or solicitation.

    The logo image should link to https://labtestsonline.org or include a caption that links to https://labtestsonline.org in accordance with the linking guidelines below. When the logo is linked, an alt tag that says "Patient Education On Blood, Urine, and Other Lab Tests | Lab Tests Online" should be included.

    If AACC finds that the Lab Test Online logo is not being used in accordance with these guidelines, you will be contacted and be required to comply or remove the Lab Tests Online logo.

    Please send requests for permission to use the logo on your web site to [email protected].

    Linking Guidelines

    1. AACC encourages other web sites to link to the Lab Tests Online home page and, if contextually appropriate, to pages deeper within the site. We do not charge a fee or ask for anything in return.

    2. We do not, however, permit viewing of Lab Tests Online pages within a separately branded environment.

    3. All links to Lab Tests Online should either open a new blank window or first clear all contents of the current window before displaying the Lab Tests Online page. The Lab Tests Online URL should appear in the address bar.

    We ask that you send us your web site's URL for our records, noting where you have linked to Lab Tests Online. If AACC finds that linking guidelines are not being followed, you will be notified and required to comply.

    Content Licensing

    Lab Tests Online is copyright-protected and owned by the American Association for Clinical Chemistry (AACC). Any use of materials on this web site, including reproduction, modification, distribution or republication, without the prior written consent of AACC is strictly prohibited.

    Lab Tests Online's licensing program provides an opportunity for companies and institutions to offer peer-reviewed, comprehensive lab test information. Licensing is available for both online use and hard copy print of Lab Tests Online articles, including full or partial test article content and condition, screening, news, and feature articles.

    Licensing activity expands the reach of Lab Tests Online content and enables AACC to sustain the web site with new and updated content. Legal agreements are required for all licensees and fees vary, based on usage. Licensed content is delivered and updated via XML feeds.

    As part of AACC's evaluation and screening process, licensing candidates must complete a  licensing request form. Please submit this form to [email protected] for consideration.

    Note: New requests are considered at the beginning of each calendar year through January 31 and agreements may take several weeks to finalize. Requests received after January 31 will still be considered, but there may be an associated fee if it is necessary to expedite the process.

  • Terms of Use

    Please read the separate page on Terms of Use.